Bachelor's degree from accredited college or university, five (5) or more years related property-casualty claims experience, and three (3) or more years supervising exempt and non-exempt staff who work at both on-site and remote locations. Equivalent combination of education and experience will be considered.
The ability to take responsibility for one’s own or one’s employees’ performance, by setting clear goals and expectations, tracking progress against the goals, and ensuring feedback, and addressing performance issues promptly.
- Experience setting and achieving goals related to business improvement as well as team development.
- Experience in vetting and managing vendors and key business partners.
Ability to demonstrate support of organizational changes needed to improve the organization’s effectiveness; initiating, sponsoring, and implementing change; helping others to successfully manage organizational change. Serves as positive influence.
Ability to work cooperative with others either on a team, committee, or task force while demonstrating interest, skill, and success in getting groups to work together. Functions as team leader for assigned region and may take team leader role for special projects.
Possess and utilize strong verbal and written skills in order to respond to customers, develop staff members, make presentations for management, and represent the organization at professional functions and meetings. Demonstrated ability to maintain open, effective communication with internal and external customers.
Ability to use general office equipment and demonstrate basic knowledge of Microsoft Office suite products including MS Word®, Excel®, and PowerPoint® as well as claims specific applications such as Power Claim and Exactimate.
Responsibility & Decision Making Authority:
This job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of the business demands change, so too may the job duties and responsibilities.