Investigates claims, negotiates settlements, and authorizes payments to customers for casualty and property losses covered by Grinnell Mutual policy to reach a fair and equitable settlement. Acts as company representative during the claims process providing service primarily in person but may also utilize phone and/or e-mail. Claim load that ranges from easiest to the most complex.
The job territory consists of 12 counties and towns in Northcentral Iowa: Buena Vista - Storm Lake, Calhoun - Lake City, Clay - Spencer, Dickinson - Spirit Lake, Emmet - Estherville, Hancock - Forest City, Humboldt -Humboldt, Kossuth - Algona, Palot Alto - Emmetsburg, Pocahontas, Sac - Sac City, Winnebago - Forest City
This job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of the business demands change, so to may the essential functions of this job.